The Menu at Your Fingertips

At Khala, we take your privacy seriously and are committed to ensuring that your personal data is protected. This Privacy Policy outlines how we collect, use, disclose, and protect your data when using our services. Khala is designed for users aged 4 years and older, and we comply with applicable privacy regulations worldwide, including but not limited to the General Data Protection Regulation (GDPR) and other international privacy laws.

1. The Information We Collect

We collect information to provide a personalized, smooth, and safe experience. Below is a breakdown of what we collect:

1.1. Information You Provide

• Name and Contact Information (Email Address): We collect your name and email address during registration. This data is linked to your account and used to manage your profile and communicate with you.
• User Content (Photos and Videos): If you share photos, videos, or other content, this data is stored securely and used for app functionality, such as sharing content with others or customizing your profile.

1.2. Information We Collect Automatically

• Location Data (Precise and Coarse): With your consent, we collect precise or approximate location data to offer location-based services, personalize content, and improve our app through analytics.
• Identifiers (User ID, Device Information): We collect unique identifiers like your user ID and device information to prevent fraud, maintain security, and understand how users interact with the app.
• Usage Data (App Interactions): We track how you interact with Khala, including the features you use and the time spent on different sections, to optimize your experience.
• Search History:  This data helps us provide relevant search results and recommendations for analytics, personalization, and app functionality.
• Diagnostics and Performance Data: We collect crash logs, error reports, and performance data to fix bugs and improve the app’s functionality.

1.3. Information From Third Parties

We may receive information about you from our analytics partners to better understand user engagement and improve the experience.

2. How We Use Your Information

We use your information to provide and improve the services we offer, including:

2.1. App Functionality

We process your information to ensure Khala operates smoothly, including managing your account and supporting customer inquiries.

2.2. Personalization

We use location and usage data to provide a tailored experience, showing relevant content based on where you are and how you use the app.

2.3. Analytics and Product Improvement

We analyze user activity and behavior to improve features, identify issues, and enhance performance.

2.4. Safety and Security

We use your information to keep Khala secure by detecting and preventing fraud and unauthorized access.

3. Legal Basis for Processing Data

Depending on your location and applicable laws, we process your data under various legal bases:

• Consent: By using Khala, you give us permission to collect and process personal data for app functionality, location services, and content sharing. You can withdraw your consent through the app’s settings or by contacting us.
• Contractual Obligation: We process your personal data to provide the services you’ve requested (e.g., managing your account, allowing content sharing).
• Legitimate Interests: We may use analytics and performance data to improve the app, resolve issues, and enhance security.

4. How We Share Your Information

We do not sell or share your data with advertisers or third-party marketers. However, we may share your data under the following circumstances:

4.1. With Service Providers

We work with trusted third-party service providers who assist in providing certain app functions (e.g., cloud storage, analytics). These providers are contractually obligated to keep your data secure.

4.2. For Legal and Compliance Reasons

We may disclose your information if required by law, in response to a legal request, or to protect Khala and its users.

4.3. International Data Transfers

If your information is transferred outside your region (including the European Economic Area), we take steps to ensure it is adequately protected, such as using appropriate safeguards or complying with local legal requirements.

5. Data Retention

We retain your personal data only as long as necessary to fulfill the purposes for which it was collected. When you delete your account, we will delete or anonymize your personal data within a reasonable timeframe, unless otherwise required by law.

6. Your Rights Regarding Your Personal Data

Your privacy rights may vary based on your location. Here are some common rights users may have:

• Right to Access: You can request a copy of the personal data we hold about you.
• Right to Rectification: If your information is inaccurate or incomplete, you can request corrections.
• Right to Erasure ("Right to be Forgotten"): You may request the deletion of your personal data, subject to legal obligations.
• Right to Data Portability: You can request a copy of your personal data in a commonly used format.
• Right to Object: You can object to certain types of processing, such as direct marketing.
• Withdrawal of Consent: You can withdraw your consent at any time through the app’s settings.

7. Data Security

We implement stringent security measures, such as encryption, to protect your personal data. While we strive to safeguard your data, no system can be entirely secure. You use the app at your own risk.

8. Children’s Privacy

Khala is intended for users aged 4 years and older. If we discover that personal data from a child under 4 has been collected without parental consent, we will delete that information immediately.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our services or legal requirements. If significant changes are made, we will notify you by updating the “Last Updated” date and providing additional notice in the app.

10. Contact Us

If you have any questions or concerns about this Privacy Policy, your data, or how we handle your information, please contact us at privacy@kha.la.

Last Updated: 23 Sep 2024